SHIPPING
All items are shipped from Charlotte, NC. Your order will be shipped within 5 days of the order date. Lead times may vary due to demand during busy times such as holidays. Any lead times longer than 5 days will be noted on the website so you will be alerted before you place your order. Orders are shipped USPS unless otherwise stated.
Free domestic shipping on orders over $35. For all other orders, your shipping price will be calculated at checkout.
All orders will be sent with a tracking number and can be tracked on the USPS website. Please reach out to luckymarysunshine@gmail.com with any issues.
PAYMENT OPTIONS
We accept all major credit cards and debit cards.
SALE ITEMS
Please note that the purchase of any sale item is final and is not eligible for refunds unless it is found to be damaged or faulty. This includes purchases made using any promotional discount codes.
RETURNS
You have 3 months from date of purchase to return your order for any of the reasons listed below and if it meets the requirements for a refund or exchange. All items are made with a great level of care and inspected with attention to detail, but sometimes something slips past us, or damage is caused in shipping. Keep in mind that wear and tear from daily use is not considered a fault and although we do make most of our products to be played with regularly, they are not indestructible and are not meant for regular rough play.
If you are returning an item, you are responsible for shipping costs. If it is found that you returning an item due to a defect on our part, the cost you paid for shipping will be added to your refund balance.
Please ship your return item in such a way that will avoid more damage.